Almost every person who works in an office has been told to work from home for at least a few weeks, if not more. Telecommuting is a different experience than working at an office where you have colleagues, structure, amenities, and all of the trappings of the common...
The ability to communicate quickly, consistently and at scale during an emergency can make the difference not just to the bottom line but to the health of the employees, customers, and community in general.
The 2020 DITA satisfaction survey found some interesting connections between how satisfied an organization is with their DITA environment and how much planning they did prior to making the transition.
Content Rules is now a solution implementation and consulting partner for Congree. In particular, the focus is on the increasing activities the software vendor is starting this year in the North American market.
You’ll hear over and over again about how structured authoring topics should be short. Ultimately, the exact criteria you develop depends. Learn why.
Whether you’re new to component content management or are a seasoned pro, we hope to see you at the annual CIDM DITA North America Conference in Phoenix, AZ, from April 27 to 29, 2020.
We hear a lot about intelligent content and structured content from our customers. Often, the terms are used as if they are synonyms. This causes confusion for lots of folks. In this post, we demystify intelligent content and structured content so we can clear things up.
Visit Content Rules at these industry conferences for a chance to win a prize, enjoy a treat, and start solving your content challenges. See you you there!
Keeping the content clean and organized is an important part of enterprise content management. Letting go of unnecessary stuff is what allows the necessary stuff to shine through.
Organizations are throwing millions of dollars at new technology, new ways to deliver content, new ways to communicate – but they are overlooking one critical thing … the content!
Organize and classify your content to make it more findable, and usable by implementing different layers of taxonomy in your CMS to build meaningful relationships and connections between your content.
Find out why moving from unstructured authoring to structured authoring and using a CCMS is very similar to learning how to cook a meal using an Instant Pot – and learn the secret to being successful when you do.
These five structured authoring basics you can start doing today will help you increase the usability, quality, and value of your content no matter how it is delivered.
To achieve personalized, dynamic content delivery — to provide the information your customer wants, when and where they want it, in the language of their choosing — you need structure for all of your content. This includes images as well as text. And also video, audio, animations, 3D mechanical diagrams, customer service conversation prompts, demo bots, and augmented reality overlays.
The word content is repeated so frequently it seems to lose its significance. Let’s take a step back and answer a simple question – What is content, anyway? Here’s what some of our in-house content experts had to say.
For the past 14 years, John Yunker of Byte Level Research has been producing a web globalization report card that benchmarks the websites for 150 global brands from twelve industry categories. This year’s report card was released recently and it is worth a read.
"Val! How ARE you? How is your HOUSE??" "Val! I heard about your house! Are you okay?" "Is there anything you need? Can I help you in any way?" These are a few of the exchanges I have had recently via email, social media, and in person. People who I barely know have...
What does it take to have a successful content strategy that includes chatbot technology? Learn more about the challenges that we face and what we can do to leverage artificial intelligence and natural language processing to start creating more convincing and engaging chatbots.