Re-examining Customer Relationships with Global Content
I treat our customers as my friends. And they treat me like friends. And it’s gotten us a long way. I find that friends/clients are more likely to be understanding when I make a small mistake. And, I admit, I’m more willing to go above and beyond for those customers too – who would want to disappoint a friend, right? But Val points out why that might not always be a good idea. It’s an interesting perspective. And, the video is only 57 seconds long. So, hear her out.
When he’s not providing training to people, Tim is busy teaching his dog her 40th trick.
Latest posts by Tim Steele (see all)
- Where Personas Fall Short for Global Content Development - April 6, 2016
- Why You Should Never Trust A Free Machine Translation Engine - March 24, 2016
- The Struggle is Real: Intelligent Content Versus Marketing Content - March 17, 2016