Re-examining Customer Relationships with Global Content

I treat our customers as my friends. And they treat me like friends. And it’s gotten us a long way. I find that friends/clients are more likely to be understanding when I make a small mistake. And, I admit, I’m more willing to go above and beyond for those customers too – who would want to disappoint a friend, right? But Val points out why that might not always be a good idea. It’s an interesting perspective. And, the video is only 57 seconds long. So, hear her out.

Tim Steele

Tim Steele

Tim Steele is the President of Content Rules. He has almost 25 years of experience providing training solutions, high-quality documentation, and impactful marketing materials to clients spanning healthcare, retail, banking and high tech.

When he’s not providing training to people, Tim is busy teaching his dog her 40th trick.
Tim Steele
Discuss
Blog · Global Readiness · February 26, 2016
 

 

 

Get the Scoop

our monthly dose of compelling content delivered to your inbox

strategy | development | globalization writing | terminology | XML | ebooks

 

Free eBook

The Five Phases of the Translation Workflow

Learn how to avoid common pitfalls and streamline the workflow of translating your content. Download this free ebook to save time and money, while improving the quality of your content in all languages.

Success! An email has been sent to you with your ebook.



 
The Five Phases of the Translation Workflow - Free eBook

The Five Phases of the Translation Workflow - Free eBook

Learn how to avoid common pitfalls and streamline the workflow of translating your content. Download this free ebook to save time and money, while improving the quality of your content in all languages.

Success! You should receive an email shortly with a link to your ebook.