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Conference Calls In a Time of Coronavirus

Conference Calls In a Time of Coronavirus

I’ve found that in the past two weeks, all my meetings start and end with a conversation about the pandemic. It doesn’t matter if the meeting is internal, or with a long-term customer or with someone brand new I’ve just met over Zoom. Every single meeting has...

Does Your Content Spark Joy?

Does Your Content Spark Joy?

Keeping the content clean and organized is an important part of enterprise content management. Letting go of unnecessary stuff is what allows the necessary stuff to shine through.

Staying in the Loop with Taxonomy

Staying in the Loop with Taxonomy

Organize and classify your content to make it more findable, and usable by implementing different layers of taxonomy in your CMS to build meaningful relationships and connections between your content.

How Your CCMS is Just Like an Instant Pot

How Your CCMS is Just Like an Instant Pot

Find out why moving from unstructured authoring to structured authoring and using a CCMS is very similar to learning how to cook a meal using an Instant Pot – and learn the secret to being successful when you do.

Structuring Your Images for a Seamless Content Experience

Structuring Your Images for a Seamless Content Experience

To achieve personalized, dynamic content delivery — to provide the information your customer wants, when and where they want it, in the language of their choosing — you need structure for all of your content. This includes images as well as text. And also video, audio, animations, 3D mechanical diagrams, customer service conversation prompts, demo bots, and augmented reality overlays.

What is Content, Anyway?

What is Content, Anyway?

The word content is repeated so frequently it seems to lose its significance. Let’s take a step back and answer a simple question – What is content, anyway? Here’s what some of our in-house content experts had to say.

The 2018 Web Globalization Report Analyzes 150 Global Brands

The 2018 Web Globalization Report Analyzes 150 Global Brands

For the past 14 years, John Yunker of Byte Level Research has been producing a web globalization report card that benchmarks the websites for 150 global brands from twelve industry categories. This year’s report card was released recently and it is worth a read.

Our Community in Times of Crisis

Our Community in Times of Crisis

"Val! How ARE you? How is your HOUSE??" "Val! I heard about your house! Are you okay?" "Is there anything you need? Can I help you in any way?" These are a few of the exchanges I have had recently via email, social media, and in person. People who I barely know have...