Language Matters Today and Every Day

Language Matters Today and Every Day

No fancy bows or decadent dressing. No atmospheric lighting to alter your mood. Quite simply, this holiday season, Language Matters. With Thanksgiving behind us and December already here, it is full steam ahead towards the joyful holiday season. Shopping lists, social...
CSA Releases Top 100 Language Service Providers

CSA Releases Top 100 Language Service Providers

Today, Common Sense Advisory, Inc. (CSA) released its survey results for “The Top 100 Language Service Providers: 2016.” We’d like to congratulate all of the companies who made the list, particularly our partners. In addition to releasing the names...

Musings on 22 Years of Content

This week, I was minding my own business when, all of a sudden, I started getting “congratulations” messages from LinkedIn. At first, I couldn’t figure out what was going on. Then I checked. Gee, Content Rules is turning 22 in just a few days! How on...

How to Communicate with a Hearing Impaired Person

  I published this post about a month ago on Medium and LinkedIn Pulse. At the time, I didn’t think it was “appropriate” for the Content Rules blog. However, the response that I received about this article was truly overwhelming. So many people have...

Weighing In: CMI Content Predictions for 2015

Every year, the Content Marketing Institute (CMI) taps thought leaders in content marketing for their predictions for the following year. This year, CMI has published 60 predictions, including mine: I predict that companies will pay better attention to their global...

Breaking Down Silos at Information Development World 2014

Last week, Scott Abel and I hosted the inauguration of Information Development World, held in San Jose, California. The event brought together thought-leaders and industry experts from technical communication, marketing, and product information. The theme of the...