Gaining Business Skills as a Technical Communicator

I just finished reading an article in the February 2012 issue of Intercom, the magazine of the Society for Technical Communication. The article was written by Jack Molisani and Scott Abel, and is entitled, “Tech Comm 2.0: Reinventing Our Relevance in the...

Raising Our Content Standards

Today, it does not take much talent or technology to produce content for publication, be it on a website somewhere or as a self-published eBook.  The result is that the amount of content available has sky rocketed, while the quality of the content has declined...

Having No Shoes

Imagine this: You are the CEO of a content creation company that has been in business for 18 years. You work with the best writers and editors in technology. You get to work with the most innovative companies around the world. And, just when you think things are going...

King or Court Jester?

Recently, my friend and colleague, Jennifer Beaupre Glynn, wrote an interesting article on four things that you can do to make your content “king.” They are: Make your content easy to understand. Put some effort into it. Be proactive. Market your content....

Which Came First: The Taxonomy or the Translation?

Another interesting session I attended at the Gilbane Conference in Boston last week was called Creating Multilingual Taxonomies. The speakers, Heather Hedden and Ross Leher, were clearly experts in the field of taxonomy development. I enjoyed hearing their thoughts...