The Pros and Cons of Internal User-Generated Content

Back in the day, when a startup was going to ship a product, they would hire a writer (or a team) to create a suite of documentation. They’d hire a marcom person to create datasheets and whitepapers. They’d hire someone to create a website. Most of the...

Content for Sale

I feel the need to state something that is probably obvious to many of you, but I have been thinking about a lot lately. For those of us who spend a great deal of time on the Internet, everything is content. At the risk of having you say, “Um, duh!” I just...

Simple Rule #1: Not All Errors Are Created Equal

Last week, I attended the Inbound Marketing Summit. (You can read about my impressions here.) At the summit, a very intelligent and friendly person sat down with me at lunchtime. She had a number of questions. Among them was this: “What is one thing that I can...

And Now for Something a Little Different

This week, I attended the Inbound Marketing Summit, held at Fort Mason in San Francisco. Fort Mason is a glorious venue on a sunny day. And, luckily for us, the second day was wonderfully sunny. The Inbound Marketing Summit was glorious rain or shine. I admit, I have...