Chatbot Challenges

Chatbot Challenges

What does it take to have a successful content strategy that includes chatbot technology? Learn more about the challenges that we face and what we can do to leverage artificial intelligence and natural language processing to start creating more convincing and engaging chatbots.

Confessions of a DITA Virgin: Where’d You Go?

Confessions of a DITA Virgin: Where’d You Go?

Dear DITA Virgin, I’ve been lurking behind the scenes learning about DITA by following your blog. But you seem to have disappeared. What gives? Sincerely, Wondering and Increasingly Tense in Galveston Dear Waiting, I’m glad that you’ve been enjoying the posts! I’m...
Confessions of a DITA Virgin: Is Your Formatting Automated?

Confessions of a DITA Virgin: Is Your Formatting Automated?

Dear DITA Virgin, I’m glad to have found you – yep, I’m a DITA virgin, too. I have a lot of questions about something you said in your last post. You said, “we could write everything in plain, unformatted text – no bold, italics, heading 1, 2, or 3 styles, no...

Know Your T’s: Termbase versus Translation Memory

How multilingual terminology databases differ from translation memory. Translation Memory and Multilingual Terminology Management: Same Genus, Two Different Species “What is the difference between source terminology management and translation memory?” I am...
Computing in the Age of Cognitive Systems

Computing in the Age of Cognitive Systems

When I was at the Intelligent Content Conference a few weeks ago, I had the pleasure of meeting Pavan Arora of IBM Watson. I listened to him speak about Watson and talk about the enormous content opportunity we have in front of us. I found his talks (both private and...