Ever thought about how technical writing is different than regular writing?

This is something we think about hard every day here at Content Rules.  It’s not just that our writers and editors use different tools to create technical documents, such as Framemaker, Arbortext, or XMetal. They also are accustomed to using concepts such as “chunking” to write for different user roles, for different versions of hardware and software products, or even for different uses such as docs and training.

I’ve already written about the thought process of using XML. If you happen to be using Madcap Flare, a somewhat technical blog entry to help you understand the nuances of chunking is available here.  Makes for fascinating reading if you are involved in creating tech docs for a living or if you simply want to have a better understanding of what makes technical writers different from their non-technical counterparts.

Val Swisher
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