Our Community in Times of Crisis

Our Community in Times of Crisis

“Val! How ARE you? How is your HOUSE??” “Val! I heard about your house! Are you okay?” “Is there anything you need? Can I help you in any way?” These are a few of the exchanges I have had recently via email, social media, and in...
Chatbot Challenges

Chatbot Challenges

What does it take to have a successful content strategy that includes chatbot technology? Learn more about the challenges that we face and what we can do to leverage artificial intelligence and natural language processing to start creating more convincing and engaging chatbots.

In Very Good Company: Top 25 Content Experience Influencers

Last week, Mindtouch released the results of their most recent version of the Content Experience Top 25 Influencers list. I am delighted to be included among our industry’s top 25 influencers. I am in very good company. The other 24 people who make up the Top 25...
When Choosing a Translation Vendor, Size Matters!

When Choosing a Translation Vendor, Size Matters!

  There’s an old adage that no one gets fired for hiring IBM. But does this adage transfer conceptually to the selection of a translation service provider? I think not. When choosing a vendor, size matters, and bigger isn’t necessarily better, especially for smaller...