Our Community in Times of Crisis

Our Community in Times of Crisis

“Val! How ARE you? How is your HOUSE??” “Val! I heard about your house! Are you okay?” “Is there anything you need? Can I help you in any way?” These are a few of the exchanges I have had recently via email, social media, and in...
Chatbot Challenges

Chatbot Challenges

What does it take to have a successful content strategy that includes chatbot technology? Learn more about the challenges that we face and what we can do to leverage artificial intelligence and natural language processing to start creating more convincing and engaging chatbots.

When Choosing a Translation Vendor, Size Matters!

When Choosing a Translation Vendor, Size Matters!

  There’s an old adage that no one gets fired for hiring IBM. But does this adage transfer conceptually to the selection of a translation service provider? I think not. When choosing a vendor, size matters, and bigger isn’t necessarily better, especially for smaller...
Confessions of a DITA Virgin: Where’d You Go?

Confessions of a DITA Virgin: Where’d You Go?

Dear DITA Virgin, I’ve been lurking behind the scenes learning about DITA by following your blog. But you seem to have disappeared. What gives? Sincerely, Wondering and Increasingly Tense in Galveston Dear Waiting, I’m glad that you’ve been enjoying the posts! I’m...