The Future of Content – The Content Professional’s Primer to AI & Chatbots
In this talk, learn more about:
* How, at its heart, AI is a sophisticated natural language processor.
* The synergy between content management/taxonomies and training AI natural linguistic patterning.
* How content management is critical to AI effectiveness in data mining dark content and determining future applications such as virtual agents and chatbots.
About the Presenter:
Val Swisher, CEO, Content Rules
Val Swisher is the Founder and CEO of Content Rules, Inc. Val enjoys helping companies solve complex content problems. She is a well-known expert in content strategy, structured authoring, global content, content development, and terminology management. Val believes content should be easy to read, cost-effective to create and translate, and efficient to manage. Her customers include industry giants such as Google, Cisco, Visa, Facebook, Roche, and IBM. Her fourth book, “The Personalization Paradox: Why Companies Fail (and How to Succeed) at Creating Personalized Experiences at Scale,” was published in 2021 by XML Press.
Val is on the Advisory Board for the Technical Communications Program at the University of North Texas. When not working with customers or students, Val can be found sitting behind her sewing machine working on her latest quilt. She also makes a mean hummus.