Phase 2: Sending Your Content to Translation
This post is part of the Five Phases of the Translation Workflow series. The translation workflow consists of five distinct phases: This post discusses sending files to translation. The process of sending content to your translation company has its own series of...
Phase 5: After Translation
This post is part of the Five Phases of the Translation Workflow series. The translation workflow has five distinct phases: This post covers the final phase, after translation has occurred. You are at the home stretch of the translation workflow! But you’re not...
20 Questions: A Game of Taxonomy
I was recently playing 20 Questions with my good friend John. The premise of the game is simple: One person, called the “answerer,” thinks of an object. The other player — the “questioner” — asks up to 20 yes-or-no questions in...
The Personalization Paradox: Why Companies Fail at Personalization
Content personalization has become the aspiration of modern communications. Companies large and small are on a quest to deliver the content a customer needs – and only that content — at the current part of the customer’s journey. Nothing more and nothing...
Survey results reveal trends in DITA satisfaction, success
The 2020 DITA satisfaction survey found some interesting connections between how satisfied an organization is with their DITA environment and how much planning they did prior to making the transition.
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