by Val Swisher | Apr 18, 2017
My name is Tim Steele and I’m a DITA virgin. Oh, you’d never have guessed. When others talked about content models, tags, and information types, I’d nod knowingly as though I had plenty of experience myself. Listening carefully to my peers, I learned to use the words...
by Val Swisher | Apr 5, 2017
In 2016, a team from Google visited 11 countries to review translated Help Center articles and customer support emails with experts in each language. We wanted to know how we could improve English source content to result in better translations. As it turns out, one...
by Val Swisher | Mar 28, 2017
Every now and then, I attend a webinar or presentation where the presenter and I think completely alike. It’s always a good feeling, as it validates what I’m thinking. I enjoy it ever more when the presenter provides me with additional information to...
by Val Swisher | Mar 3, 2017
eBook The Ultimate Content Optimization Primer Download the PDF Download this ebook on content optimization and learn what it takes to streamline your content like never before! In this eBook, we demystify content optimization and show you how you can make your...
by Val Swisher | Feb 28, 2017
Every year, my colleague John Yunker of ByteLevel research produces a comprehensive report on global websites. This year is no different. John released the 2017 Web Globalization Report Card this week. I have been following John, his thinking, and this report card for...
Buy this Book to learn exactly what it takes to deliver personalized experiences at scale.